Refund Policy

Last updated: June 30, 2026

1. Cancellation Within 7 Days

If you have not materially used the Pro plan within 7 days of subscription, you may withdraw your subscription and receive a full refund under applicable e-commerce laws.

Cancellation may be limited if:

•You have materially used the service (e.g., photo uploads, event creation)

2. Mid-Term Cancellation

When canceling the Pro plan mid-subscription, a 7-day grace period applies.

Pro features remain available during the 7-day grace period
After the grace period, the account automatically downgrades to the Free plan
No prorated refunds are provided for the remaining period.

3. Refund Method and Timeline

Refunds are issued to the original payment method. Refunds are processed within 3–5 business days after the request.

4. Non-Refundable Cases

Refunds are not provided if:

•You have materially used the service (event creation, photo uploads, etc.)

•The request is made after the 7-day cancellation period

•Service access has been restricted due to a Terms of Service violation

5. Contact

Refund requests and inquiries: support@iwasthere.pics